Privacy Policy

Introduction

At PITCHLY ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide Directly

• Account Information: Name, email address, company name, business type
• Proposal Content: Client information, project descriptions, and proposal text
• Profile Information: Avatar/logo uploads, business goals, and preferences
• Communication: Messages sent through our contact forms or support channels

Information Collected Automatically

• Usage Data: How you interact with our service, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Authentication tokens, preferences, and analytics data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered proposals based on your input
• Authenticate your account and ensure security
• Communicate with you about your account or our services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and enforce our terms

AI and Data Processing

PITCHLY uses artificial intelligence (OpenAI's GPT models) to generate proposals. When you create a proposal, we send your project information to OpenAI's API to generate content. This data is processed according to OpenAI's privacy policy and is not used to train their models.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

Service Providers

• OpenAI: For AI-powered proposal generation
• Supabase: For database and authentication services
• Vercel: For hosting and deployment

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication systems
• Regular security assessments
• Access controls and monitoring

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing
• Data portability (receive your data in a portable format)

To exercise these rights, please contact us at hello@usepitchly.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, authenticate your sessions, and analyze site usage. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@usepitchly.com
• Website: Contact Form