Terms of Service

Effective Date: September 1, 2025 | Last Updated: September 1, 2025

Agreement to Terms

By accessing or using PITCHLY ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Description of Service

PITCHLY is an AI-powered platform that helps users create professional business proposals. Our service uses artificial intelligence to generate, edit, and improve proposal content based on user input.

User Accounts

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the security of your account
  • You must be at least 18 years old to use our service
  • One person or entity may maintain only one account

Account Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining the confidentiality of your login credentials
  • Notifying us immediately of any unauthorized use

Acceptable Use Policy

Permitted Uses

You may use PITCHLY to:

  • Create business proposals for legitimate commercial purposes
  • Generate and revise proposal content
  • Export proposals in various formats
  • Manage your proposal library

Prohibited Uses

You may not use PITCHLY to:

  • Create content that is illegal, harmful, or violates others' rights
  • Generate spam, deceptive, or fraudulent content
  • Impersonate others or misrepresent your identity
  • Attempt to reverse engineer or compromise our systems
  • Use the service for any unlawful purpose
  • Upload malicious code or attempt unauthorized access

Intellectual Property Rights

Your Content

You retain ownership of the content you input into PITCHLY, including project descriptions, client information, and other data. You grant us a license to process this content to provide our services.

Generated Content

AI-generated proposal content belongs to you. However, similar content may be generated for other users based on similar inputs, as AI models can produce comparable outputs from similar prompts.

Our Intellectual Property

PITCHLY's software, algorithms, design, and branding remain our exclusive property. You may not copy, modify, or distribute our intellectual property.

AI-Generated Content Disclaimer

PITCHLY uses artificial intelligence to generate proposal content. While we strive for accuracy and quality:

  • AI-generated content may contain errors or inaccuracies
  • You should review and verify all generated content
  • We are not responsible for the accuracy of AI-generated content
  • You are responsible for ensuring compliance with applicable laws

Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Payment Terms

Free Tier

We offer a limited free tier that includes basic proposal generation capabilities.

Paid Subscriptions

Premium features may require paid subscriptions. By subscribing, you agree to pay the specified fees. Subscriptions will automatically renew unless cancelled.

Refunds

Refunds may be provided at our discretion and in accordance with our refund policy.

Service Availability

While we strive for high availability:

  • We do not guarantee uninterrupted access to our service
  • We may perform maintenance that temporarily affects availability
  • We reserve the right to modify or discontinue features

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We provide the service "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the service
  • We are not responsible for third-party content or services

Indemnification

You agree to indemnify and hold harmless PITCHLY from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of others' rights.

Termination

Termination by You

You may terminate your account at any time by contacting us or using account deletion features.

Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Fail to pay required fees
  • Abuse or misuse our service

Dispute Resolution

Any disputes arising from these terms or the service will be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class action lawsuits.

Governing Law

These Terms are governed by the laws of the jurisdiction where PITCHLY operates, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the service. Continued use after notification constitutes acceptance of the new terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

Questions about these Terms? Contact us:

Key Points Summary

  • • Use PITCHLY responsibly for legitimate business purposes
  • • You own your content; we process it to provide our service
  • • AI-generated content should be reviewed for accuracy
  • • We strive for high service quality but provide no guarantees
  • • Contact us with questions or concerns